Remote support
Quick fixes, software help, updates, account problems — handled remotely while you watch. Pay-as-you-go or subscribe to a monthly plan.
View remote plans
What we do
Services we provide
From a quick diagnostic through to a full account setup or a complete laptop teardown — here's a snapshot of what we handle. If yours isn't listed, ask anyway.
Computer diagnostics
Virus removal
Malware removal
Spyware removal
Laptop screen repairs
Keyboard replacement
Battery replacement
Custom-built PCs
Mobile phone setup
GPS updating
Application assistance
Gumtree account setup
OS reinstall & setup
Data recovery
Backup & cloud setup
Home network setup
Two ways to get help
How would you like us to fix it?
Pick the option that suits — we can be in front of your screen in minutes, or in front of your machine the same afternoon.
We come to you
Hardware swaps, set-ups and bigger jobs are easier on-site. Standard call-out, senior discounts, and emergency overnight bookings available.
See call-out rates
Sister business
Need video, photo or media work?
Our sister team at LochStudios Media handles content production, post and live work. Different toolkit, same family.